About Us
About 911 Restoration: Your Fresh Start Experts
Our Mission: Providing a Fresh Start After Disaster
At 911 Restoration, we understand that experiencing a disaster like a flood, fire, or mold infestation can be one of the most challenging and disruptive events in your life. That's why our mission is simple: to provide you with a Fresh Start. We're not just about restoring properties; we're about restoring lives, peace of mind, and a sense of normalcy. We believe that every disaster, no matter how severe, presents an opportunity for renewal and a chance to rebuild stronger than before.
Our commitment extends beyond simply mitigating damage. We strive to deliver compassionate, professional, and efficient restoration services that exceed your expectations. We treat every client with empathy and respect, understanding the emotional toll that disasters can take. We’re here to guide you through the entire restoration process, from initial assessment to final cleanup, ensuring a seamless and stress-free experience.
Who We Are: A Team of Dedicated Restoration Professionals
911 Restoration is more than just a restoration company; we're a team of highly trained and experienced professionals dedicated to helping you recover from any disaster. Our team comprises:
- IICRC Certified Technicians: Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the leading authority in the restoration industry. This certification ensures that our team possesses the knowledge, skills, and expertise to handle any restoration project effectively and safely.
- Experienced Project Managers: Our project managers are skilled in coordinating all aspects of the restoration process, from initial assessment and damage mitigation to reconstruction and final cleanup. They serve as your point of contact, keeping you informed every step of the way and ensuring that your project is completed on time and within budget.
- Customer Care Specialists: Our customer care specialists are dedicated to providing you with exceptional service and support. They are available 24/7 to answer your questions, address your concerns, and schedule emergency restoration services.
We are fully licensed, insured, and bonded, providing you with added peace of mind knowing that you are working with a reputable and trustworthy restoration company. We adhere to the highest industry standards and best practices, ensuring that your property is restored to its pre-loss condition safely and effectively.
What We Do: Comprehensive Restoration Services
We offer a comprehensive range of restoration services to address all your needs after a disaster. Our services include:
- Water Damage Restoration: From burst pipes and leaky roofs to flooding and sewage backups, we provide comprehensive water damage restoration services to mitigate damage, prevent mold growth, and restore your property to its pre-loss condition. Our services include water extraction, drying, dehumidification, and mold remediation.
- Fire Damage Restoration: Fire can cause extensive damage to your property, including structural damage, smoke and soot damage, and water damage from firefighting efforts. We provide comprehensive fire damage restoration services to remove smoke and soot, clean and restore salvageable items, and repair structural damage.
- Mold Removal: Mold can pose serious health risks and cause significant damage to your property. We provide comprehensive mold removal services to identify and eliminate mold growth, prevent future growth, and restore a healthy indoor environment. Our services include mold inspection, mold testing, mold remediation, and air purification.
- Sewage Cleanup: Sewage backups can be hazardous and require immediate attention. We provide safe and effective sewage cleanup services to remove sewage, disinfect affected areas, and prevent the spread of disease.
- Disaster Restoration: We offer comprehensive disaster restoration services to help you recover from any type of disaster, including storms, earthquakes, and other natural disasters. Our services include emergency board-up, roof tarping, debris removal, and reconstruction.
Unique Perspective: Unlike some restoration companies that focus solely on the technical aspects of restoration, we understand the importance of addressing the emotional and psychological impact of a disaster. We provide compassionate support and guidance to help you navigate the recovery process and regain a sense of normalcy.
Why Choose 911 Restoration?
Choosing the right restoration company is crucial to ensuring a successful and stress-free recovery. Here are some reasons why you should choose 911 Restoration:
- 24/7 Emergency Service: Disasters can strike at any time, which is why we offer 24/7 emergency service. We're always available to respond to your call and provide immediate assistance. Call us at 866.797.8790.
- Fast Response Time: We understand that time is of the essence when it comes to restoration. We strive to arrive on-site within 45 minutes of your call to assess the damage and begin the restoration process.
- Experienced and Certified Professionals: Our team is composed of highly trained and experienced professionals who are certified by the IICRC. We have the knowledge, skills, and expertise to handle any restoration project effectively and safely.
- Comprehensive Services: We offer a comprehensive range of restoration services to address all your needs after a disaster. From water damage restoration to fire damage restoration to mold removal, we can handle it all.
- Compassionate Service: We understand the emotional toll that disasters can take. We provide compassionate support and guidance to help you navigate the recovery process and regain a sense of normalcy.
- Direct Insurance Billing: We work directly with your insurance company to streamline the claims process and minimize your out-of-pocket expenses.
- A Fresh Start: We're committed to providing you with a Fresh Start after any disaster. We'll work tirelessly to restore your property to its pre-loss condition and help you rebuild your life.
Original Content Advantage: We go beyond the standard offerings by focusing on long-term solutions and preventative measures. We don't just fix the immediate problem; we identify the root cause of the damage and implement strategies to prevent future occurrences. This proactive approach saves you time, money, and stress in the long run.
Our Commitment to Customer Satisfaction
At 911 Restoration, customer satisfaction is our top priority. We are committed to providing you with exceptional service and ensuring that you are completely satisfied with our work. We stand behind our work with a satisfaction guarantee. If you are not completely satisfied with our services, we will do everything we can to make it right.
We value your feedback and use it to continuously improve our services. We encourage you to share your experience with us and let us know how we can better serve you in the future.
Community Involvement
We believe in giving back to the communities we serve. We actively participate in local events and support local charities. We are committed to making a positive impact on the lives of those around us.
We understand that being a responsible corporate citizen means more than just providing excellent restoration services. It means investing in our communities and helping to create a better future for all.
Contact Us Today for a Fresh Start!
If you've experienced a disaster, don't hesitate to contact 911 Restoration. We're available 24/7 to provide you with immediate assistance. Call us at 866.797.8790 or fill out our online contact form to schedule a free consultation.
Let us help you start fresh and rebuild your life after a disaster. We're here to support you every step of the way.